Vouchers terms and conditions

1. All Quattordici Restaurant vouchers are to be redeemed at Quattordici Restaurant only.
2. All postage of vouchers is to UK addresses only. *Please allow up to 7 days for Royal Mail first class delivery*
3. All vouchers are valid for *6 months from the date of sale*, unless otherwise stated on limited edition vouchers. Vouchers not used within this time will be forfeited with no entitlement to refund or exchange. It is not possible to extend the voucher beyond the stated *6 month validity
   period*.
4. All vouchers must be booked in advance.
5. Vouchers cannot be used on certain holidays such as Christmas Day or New Year’s Eve or certain promotional days such as Valentine’s Day or Mother’s Day. Please ask when booking.
6. Vouchers used on set menus available during promotional periods such as the Festive season ( December) will be subject to a supplement, payable on the day. Please ask when booking.
7. Reservations are subject to availability, at our discretion. Please call to make your reservation. Purchase of a voucher is not a guarantee of a reservation.
8. Vouchers must be presented by the bearer on arrival and must be mentioned when booking.
9. Vouchers can be used as full or part payment on goods and services at Quattordici Restaurant . Purchases made with vouchers are not refundable in cash – vouchers can only be used for a single transaction; any remaining amount is not exchangeable for cash or another voucher and will be automatically forfeited.
10.  Vouchers are not refundable in cash or replaceable if lost, destroyed or stolen.
11. Risk will pass to the customer upon delivery and title will pass upon receipt of payment in full. Where vouchers are dispatched by email, risk will pass to the customer when the email is sent and title will pass upon receipt of payment in full.
12. The company reserves the right to amend these terms and conditions without prior notice.
13. For *voucher queries* relating to the menus, restaurants or bookings please call *0208 295 3333* or email info@quattordici.co.uk
14. For *website or technical queries* regarding your purchase,or receiving the vouchers via email/post please contact *0208 295 3333* or email info@quattordici.co.uk please note this is technical assistance only, you cannot make a booking via these details. If you have opted to receive your voucher via email, please check your junk folder if you do not receive an email notification.
15. For the avoidance of doubt, the term ‘voucher’ as used in these terms and conditions refers only to vouchers purchased directly from the Quattordici restaurant.
16. Quattordici restaurant vouchers are not accepted at Otto pizzeria .